Finding your model number

Check the product label, casing, packaging, or user guide. Send a clear photo if you are unsure.

Photos needed for warranty help

Useful photos include the whole product, model label, fault area, proof of purchase where available, and any damaged accessory.

Spare part availability

Spare parts depend on age, stock, and compatibility. Some older parts are no longer available once stock has gone.

Returns address

Only return goods when Michelin Support asks you to. Do not send public returns directly without a case reference.